Insurance Staff Position - State Farm Agent Team Member
Part Time in Austin, TX
Responsive recruiter
Position Overview
Are you looking for a Part Time position that will become Full Time in the future? Are you outgoing and customer-focused? Do you enjoy multi-tasking? If you answered yes.... this position may be for you!
Responsibilities- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Contact our current Policy Holders by phone, text or email for a variety of reasons.
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
Qualifications
- Strong communication skills - written, verbal and listening
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Must be available to work the following schedule 7-8 hours per day and 3 days per week. (NOT remote)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation $20.00 - $21.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none