Customer Relations Representative - State Farm Agent Team Member
Part Time in Austin, TX
Responsive recruiter
Position OverviewIs SELLING and TALKING with CUSTOMERS one of your strengths?
Are you looking for a Part Time position that will become Full Time in the next 6 - 12 months?Are you outgoing and customer-focused? Do you enjoy multi-tasking? If you answered yes.... this position may be for you!
Responsibilities- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Contact our current Policy Holders by phone, text or email for a variety of reasons.
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
Qualifications
- A natural Salesperson!
- Strong communication skills - written, verbal and listening
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Must be available to work the following schedule 7-8 hours per day and 3 days per week (NOT remote)
Compensation $20.00 - $21.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none